Home - Privacy / Legal
We will never install any form of spyware or adware on your computer or otherwise compromise your privacy. We know only the information that you provide to us in the course of using the various features of our Web sites.
All of our games are free to try! Please download and install the free demo version of the game before purchasing the full unlimited version. There are many game sites on the Internet where you can download our games, and each online site has its own activation codes. We provide a full version download link when the game is purchased directly through us via our ecommerce provider BlueSnap. Our version will not work with any other website's activation code.
When you purchase one of more of our games, you will receive an email that provides a secure and unique download link for the full version of each purchased game. If you have purchased one (or more) of our games and have not received an email within 24 hours, please fill out and submit our Customer Support Form and we will be happy to provide that download to you.
All of our games are free to try. Please download and install the game before purchasing the full version to see if it works correctly on your machine and to see if you like the game. For Windows and Mac games purchased directly from LDW, you may request a refund within 48 hours of your initial purchase by filling out our Customer Support Form with the following information: 1) your full name, 2) your email address, 3) title of the game, 4) the order number associated with your purchase, 5) the reason you are requesting a refund. We review refunds on a case-by-case basis. Please note that not all refund requests are granted. (For example, change of mind, don't like the game anymore, etc. are not granted). If you purchased the game from a game site other than LDW, you will need to contact support at that site for assistance with your request. We cannot process cancellations or refunds for purchases made on other game sites. We will happily provide any assistance we can.
For Apple iOS games (iPhone, iPad, iPod touch), you will need to contact Apple support for assistance. Apple handles all transactions made through their iTunes App Store.
For Mac games purchased through Apple's Mac App Store, you will need to contact Apple support for assistance. Apple handles all transactions made through their Mac App Store.
For Android games purchased from the Android Market, Google will automatically grant a refund for any reason within 15 minutes of purchase. If Google's time limit has passed, you may request a refund by contacting us within 48 hours of your initial purchase by filling out our Customer Support Form with the following information: 1) your full name, 2) your email address, 3) title of the game, 4) the order number associated with your purchase, 5) the reason you are requesting a refund. Note: We cannot consider your refund request if you do not provide your Google Market order number. We review refunds on a case-by-case basis. Please note that not all refund requests are granted. (For example, change of mind, don't like the game anymore, etc. are not granted).
We receive and store any information you enter on our Web site or provide to us in any other way. If you elect to be included on our mailing list, we may send you occasional promotions, discounts, or upgrade notification emails. You may, of course, ask to be removed from our mailing list at any time simply by emailing us. We will never sell, trade, or otherwise distribute your details to another party.
LDW Software does not sell products to children. We sell children's products for purchase by adults. If you are under 18, you may use LDW Software only with the involvement of a parent or guardian.
If you choose to visit LDW Software, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of California. If you have any concern about privacy at LDW Software, please fill out and submit our Customer Support Form, clearly stating your concerns, and we will try to resolve them. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change accordingly.
Copyright © 2001-2016 LDW Software, LLC. All rights reserved.
LDW is the trading name of LDW Software, LLC, hereafter referred to as LDW.
LDW Software also does business as “Last Day of Work”.
All editorial content and graphics on this site are the property of LDW Software and protected by United States and international copyright laws. All software used on this site is the property of LDW Software and is protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of LDW Software and is protected by United States and international copyright laws. Re-use of any of our content and graphics online for any purpose is strictly prohibited. An exception to this rule is that pages may be downloaded into a web browser cache or printed for personal use only. The HTML used to create these pages, as well as the look and feel of the site is also covered by copyright.
Currently, the extent of the LDW site is as follows: ldw.com, ldwsoftware.com, ldwforums.com, fishtycoon.com, fishtycoongame.com, planttycoon.com, virtualvillagers.com, virtualvillagers2.com, virtualfamilies.com
LDW, the LDW logo and associated trade dress are trademarks of LDW Software, LLC. Virtual Families and the Virtual Families logo are trademarks or registered trademarks of LDW Software. All rights reserved. Fish Tycoon and the Fish Tycoon logo are registered trademarks of LDW Software. All rights reserved. Virtual Villagers and the Virtual Villagers logo are registered trademarks of LDW Software. All rights reserved. Plant Tycoon and the Plant Tycoon logo are registered trademarks of LDW Software. All rights reserved. Palm, Palm OS, Palm Powered and other Palm-based marks are trademarks or registered trademarks of the Palm Trademark Holding Company, LLC, and Treo is a trademark of Palm, Inc. Other brands may be trademarks of their respective owners. Microsoft, Windows, Windows Mobile are either registered trademarks or trademarks of Microsoft Corp.
All other brand names, product names or trademarks are the property of their respective owners.
This site is provided "as is" without a warranty of any kind, either expressed or implied. LDW Software assumes no responsibility for errors or omissions in this site or other documents referenced by or linked from this site. LDW Software has no control over the content of other sites linked from this site.
LDW Software does not warrant that this site, its servers, or email sent from LDW Software are free of viruses or other harmful components. LDW Software will not be liable for any damages of any kind arising from the use of this site, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.
By visiting LDW.com, you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and LDW Software or its affiliates.